I received this pipe today. The pipe is magnificent, the case is out of this world. I am so happy there are no words to describe. I will order tons more pipes as soon as I deal with Christmas. Super happy, can't wait to light up.

Sincerely Harry V.

[BTW] not all communications have to be complaints. bye.

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I just wanted you to know that it's rare to find anyone at a store, in person, by phone, or via the internet who has been as helpful as you. Then again, I always love shopping with ya'll.
  
Thanks again, Jessica

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Subject: Zippo Belt Buckle

Just to let you guys know i've recieved my buckle today and i'm really happy with it. Thanks guys :-)

Alex F.

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Shipment got here overnight

Thomas, Thanks for getting my pipes and tobacco out yesterday! I am sitting smoking my new Meerschaum "Claw" pipe and loving it now as I write this. My next door neighbor is blown away at how nice his new "Bulldog" meerschaum smokes. He was smoking out of the same briar pipe 7-8 times a day.

Regards, Caston

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A Million Thanks!

Greetings from Traverse City, Michigan! I just have to let you folks know that I am completely blown away by your fabulous service. The other day day, after browsing your great website, I sent an email asking a couple questions about pipes with filters. Within an hour, I received a reply, which is amazing in itself. But even more amazing was the fact that you offered to call me--on your dime!--to personally answer my questions. The very next day, after I sent you my phone number, I received a call from Tom Cotton (I believe that was his name) [It is actually Cottom - editor]. Tom was incredibly gracious and knowledgeable. And he answered all my questions clearly and thoroughly. That very evening, I placed an order through your website for a pipe, a tobacco sampler, and a KGM Vector pipe lighter. Within twenty-five minutes of placing the order, I received an email saying that the order had already been shipped! That was impressive, indeed! But imagine my surprise, when only two days later, I received my shipment all the way from California! Everything was packaged well and arrived in perfect condition. In fact, I'm enjoying the first smoke on my new Savinelli "Tobacco Barn 2007" pipe as I type this message. All this to say, that I am totally impressed by the friendliness of your staff, the quality of your merchandise, and the speed of your service. Without a doubt, this was the most pleasant and trouble-free online shopping experience I've ever had. I will definitely be a repeat customer. Thank you very much!

David P.

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Pipe arrived today, and I am very pleased with it. Thank you again for your corteous service, prompt assistance and great value.
Best,
Henrik N.

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I am thrilled with my recent purchase of a standard rusticated (Cottom's Choice 2008 Annual Pipe), so thrilled that I may want to buy another. 

Stanley N.

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Just wanted to drop a note to say "Thank You"
The Mahogany Calabash #2 pipe is great.
Your price was excellent and the quality of the item outstanding.
I couldn't believe that the item arrived in 2 days.
Again, thank you. I will recommend your fine business anytime.
5 stars.

Marty F.

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I placed an order with you guys and I constantly had problems getting my card to clear. You guys patiently helped me troubleshoot it and get everything squared away. I just wanted to say thanks, and that your customer service was great. I will definitely be looking at your shop again when I'm ready to buy some more stuff ...that shouldn't take too long haha. Thanks again.


Jordan K.

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Hello 2 pound my order arrived yesterday and today - thankyou very much. Only 8 days since sending - must be some sort of a record for Canada Customs. ; I'll order in another month or so when I'm down to 1 pound.  Love this tobacco.

Daryl S.  

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I surely do enjoy the Anniversary blend- it's my favourite. My friends, even the non-smokers also enjoy it.  My brother, who hasn't smoked a pipe in 30 years, had to have a bowl full himself after smelling mine.

Darryl S.

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Just wanted to let you know that I placed an order through your site, and I found it very easy to use. I thought your prices were great too. Looking forward to getting my first Meer from you guys. Thanks.

Jordan k.

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Thank you Susie for making the effort in finding the last varga girl collectible you had in stock. i am already impressed with you and the Tobacco Barn and look forward to ordering from you again. Have a great holiday, and a Happy New Year to you all.

Sincerely Darren H.

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Ive got a little story for you guys, There are Turkish shops on most of the bases out here in Iraq. After researching the history of the meerschaum pipe i decided i wanted to buy one but the prices at the shops on base are outrageous! I found a nice skull shaped pipe like i wanted but it was being sold for $110.00, no sh**. So i decided to look online for a more reasonable price and came across your site, finding a pipe that was exactly like the one they offered at that shop for a mere $25, THANK YOU!

Elijiah

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To Whom it May Concern:
 
If I had an award to give, you would be the prime candidate.  I recently ordered a very hard to find Zippo from your website.  To make a long story short, I have been looking for this particular Zippo for over 6 months.  Apparently it has been discontinued, but it was given once as a gift with extreme sentimental value and then stolen.  Every time I would find it on-line and try to order, I would get the response that it was discontinued and the company would refund my money.  I came across your website and held my breath yet again.  I was shocked when I received an e-mail the same day stating that my order had been shipped.  I was still in denial thinking there was a mistake.  My order (Sales Receipt #29891 dated 09/20/07) arrived two days later.  I'm surprised you didn't hear the scream of happiness from South Carolina all the way in California!  I now cannot wait until Christmas to give this long awaited surpr! ise!
 
Please accept my sincerest appreciation for the wonderful customer service, communication, shipping and product.  I will recommend everyone to your company!
 
Very truly yours,
Michelle P.

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Hi,
 
I received my order today and it is beautiful. Item# PS799R. The picture in your ad does not do it justice. Thank you so much for getting it shipped out on the same day as when I placed the order. This is a gift for my father whom is turning 75 and he will be absolutely stunned at the quality of your merchandise. I know it will make his day, Thank You, your service is great!
 
Thanks Again
 
Julie C.

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Just a quick note to let you know that I received my pipes yesterday. I am delighted with them. May I also say thank you for the excellent and speedy service your company provides. It is much appreciated.

Regards,

Reg B.

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Tom,
Just reveived my Zippo, insert, and gas refill. I couldn't be happier. I have been smokling a pipe for almost 50 years and this lighter is the best I have ever used. Thanks again.
Happy Fourth!
Jim Q.

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Tom,

 

My cousin Vaughn is estatic! Thank you for all you did to have this come to pass. I will be referring business your way. I greatly appreciated the quick and courteous way in which you handled my requests.

 

Thanks & God Bless You,

 

Luciana C.

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I am very satisfied with your service and products.

 

I continue to send my friends to your site, and let them see what I discovered.

 

I am a disabled veteran, and I have to rely on others for transportation, thusly it

takes me awhile to get from home to the Post Office. Please be patient, I'll get

the pipe to you as soon as I can. I miss smoking it.

 

I appreciate your offer of a couple of samples of tobacco. I am forced to smoke

the local (store) brands. Believe me, when I tell you, I am desperate for another

tobacco outlet.  I would love to try - Vanilla Fudge, and the, Bing Cherry.

 

Larry D.

 

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I do hope to be able to do business with you again. I have shared your website with several of my friends who are impressed with your products. Thank you for your prompt reply.

Beth W.

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Thank you for filling my order.  I am in receipt of the new Sultan churchwarden meerschaum - and I am very pleased with the workmanship, the speed of delivery, and (most importantly) how the pipe actually smokes.  Be assured that I will continue to order from the Tobacco Barn in the future.

 

Cordially yours,

Robert C.

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Got the pipe in mail today, wonderfull, happy customer!!

 

Gordon C. 

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The Sherlock and Watson pipes have arrived and l am absolutely delighted with them, thank you very much for all your help.

 

Kind regards

Carol G.

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I received the package yesterday.  Thanks so much for the quick shipment.
I have tried all three blends, and am very happy with them all.  I particularly like the Treasure Chest and the Anniversary blends.
 
You will probably be receiving future orders on those from me.
 
And if I do get down your way, I will certainly stop by.
 
Thanks again.
 Steve A.

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Thanks very very much. I purchased the other pipe for my son and I like it so much I wanted another for myself. ... Hope you have a sucessful buying trip to Turkey. I will be watching for the new pipes you bring back.

 

Thanks again.

Bill

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